Door to door service from “Alpha Group”

Alfa Group provides an integrated shipping service known as “door to door” service, which aims to facilitate the shipping process for customers, whether individuals or companies. The following is an introductory description of this service:

What is door to door service?

Door-to-door service means that "Alpha Group" takes responsibility for the shipment from the moment it is received from the sender's location until it is delivered to the recipient's location, which saves customers the trouble of coordination and transportation between different shipping stations.

Advantages of door-to-door service from Alpha Group

• Comfort and ease:
  • This service allows the customer to receive and deliver shipments from his location without the need to move, which saves time and effort.
• Time Savings: Thanks to integrated operations and efficient coordination, shipping and delivery time is reduced, ensuring shipments arrive on time.
• Safety and Security: Alpha Group adopts strict safety procedures to ensure the safety of shipments during transportation. This includes the use of high-quality packaging materials and advanced monitoring and tracking systems.
• Live tracking:
  • The company provides a direct shipment tracking service, where customers can follow their shipments at every stage of transportation via a modern electronic system.
• Customs clearance: Alpha Group provides customs clearance services, which facilitates the process of shipping goods internationally without any complications or delays.
• Customer Support: A dedicated customer service team is available around the clock to provide support and answer any questions or problems customers may encounter.

Steps in the door-to-door shipping process

• Service Request:
  • The customer submits a shipping request through the company’s website or by contacting the customer service team.
• Receiving the shipment:
  • The Alpha Group team receives the shipment from the sender’s location according to the specified date.
• Transportation and processing:
  • The shipment is transported using appropriate means of transportation, taking into account all safety and packaging procedures.
• Delivery to destination:
  • The shipment is delivered directly to the final recipient's address, with confirmation of receipt.